Johnny Kromer

Johnny Kromer
Starting his career as a Technician, Johnny quickly moved on to becoming a system specialist for large switching systems and spent a year in Belgium in the international support centre handling all system related queries from South Africa, India, Spain and Ireland. An expert in PABX, VoIP, and cloud-based communication systems, Johnny is now the Divisional Manager of the Technology team at Nashua. When he isn’t exploring the world of technology you’ll find him fishing in his favourite stop. And besides fishing, his favourite things are his Harley and expensive toys.
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Recent Posts

[CASE STUDY] How Nashua Communications helped Exxaro Resources implement an innovative voice solution

Posted by Johnny Kromer on 08 Nov 2019 2:00:00 PM

Find out how Nashua Communications implemented Microsoft Skype for Business Online in Office 365 at this global mining corporation’s head office and numerous sites across the country for seamless internal communications. 

Exxaro Resources is a large coal and heavy mineral mining company in South Africa with facilities that are spread across Africa, Asia, Europe, and Australia. They have established themselves as an organisation that is respected by their peers for their innovation, ethics, and integrity. Nashua Communications’ eight-year-long relationship with Exxaro started when we initially installed multiple traditional Unify PABX systems for them.

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Topics: Case Study

Ask The Expert: Is Voice Still Relevant to Communication Platforms?

Posted by Johnny Kromer on 02 Oct 2019 11:00:00 AM

Since the invention of the telephone, voice technology has exploded across the globe, changing the way that communication is viewed and used. With cloud technology now becoming commonplace amongst communication platforms, some are left wondering where voice fits into this modern mix.

Communication inventions, like the cellphone and, more recently, Siri and Alexa, have entirely changed the way voice technology is viewed and used by businesses and the public alike. Cloud communication is becoming commonplace, an offering expected by consumers, but it’s leaving some wondering where voice fits into the modern mix. 

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Topics: Ask the expert

Will millennials influence the future of data compliance?

Posted by Johnny Kromer on 21 Aug 2019 2:30:00 PM

Millennials are the future decision makers of every industry and will see an evolution in communications compliance that many may not be ready for. 

New communication is already radically changing the way people interact with each other. We’re seeing a shift from physical and interpersonal communication to almost purely online communication, being led by the millennial generation. The question is, how will the different views and focuses that millennials have, coupled with rapidly advancing technologies, like cloud collaboration, affect data compliance

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Topics: Adoption and Change Management

The future is now: How AI notifications are changing the way people do business

Posted by Johnny Kromer on 23 May 2019 11:00:00 AM

Due to the sheer volume of notifications, many people simply choose to ignore them. By using AI and machine learning, notifications can be tailored to suit individual behaviour so that the right message can be delivered at the right time. Here’s how AI and machine learning are changing the notification, and therefore business, landscape.

Push notifications are constantly improving due to technological improvements and audience segmentation that relies on geographical location or dynamic messaging. Last year Gmail introduced AI lead notifications that will only send high priority notifications and nudge reminders for important emails.  Despite this, many end users view notifications as a hassle that imposes on their privacy rather than a useful tool that is meant to enhance their user experience. End users ignore notifications if the messaging is too technical or if they fail to realise the importance of keeping a system up - to - date.

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Topics: Microsoft Insights

6 reasons to love Microsoft Power BI

Posted by Johnny Kromer on 15 May 2019 11:00:00 AM

Microsoft is Microsoft, right? It’s a certified leader on pretty much all levels of software production, but also in analytics and business intelligence platforms, including solutions such as the Microsoft Power BI platform.

Microsoft Power BI is used by data-intensive companies like supermarket chains and even London Heathrow, where a flood of data from numerous sources must be crunched and packaged, often on demand. Here are six ways Microsoft Power BI helps companies, large and small, to manage their data.

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Topics: Microsoft Insights

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