The future is now: How AI notifications are changing the way people do business

Posted by Johnny Kromer on 23 May 2019 11:00:00 AM

Due to the sheer volume of notifications, many people simply choose to ignore them. By using AI and machine learning, notifications can be tailored to suit individual behaviour so that the right message can be delivered at the right time. Here’s how AI and machine learning are changing the notification, and therefore business, landscape.

Push notifications are constantly improving due to technological improvements and audience segmentation that relies on geographical location or dynamic messaging. Last year Gmail introduced AI lead notifications that will only send high priority notifications and nudge reminders for important emails.  Despite this, many end users view notifications as a hassle that imposes on their privacy rather than a useful tool that is meant to enhance their user experience. End users ignore notifications if the messaging is too technical or if they fail to realise the importance of keeping a system up - to - date.

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Topics: Microsoft Insights

6 reasons to love Microsoft Power BI

Posted by Johnny Kromer on 15 May 2019 11:00:00 AM

Microsoft is Microsoft, right? It’s a certified leader on pretty much all levels of software production, but also in analytics and business intelligence platforms, including solutions such as the Microsoft Power BI platform.

Microsoft Power BI is used by data-intensive companies like supermarket chains and even London Heathrow, where a flood of data from numerous sources must be crunched and packaged, often on demand. Here are six ways Microsoft Power BI helps companies, large and small, to manage their data.

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Topics: Microsoft Insights

Ask the expert: Why should I have an integrated, cloud-based presentation system? [UPDATE]

Posted by Johnny Kromer on 08 May 2019 11:00:00 AM

Integrating your presentation system in your boardroom and taking it to the cloud is the future of the mobile boardroom. We chatted to our expert Andrew Fouche to explain what makes ThinkHub an industry favorite

In a country like South Africa where the petrol price keeps rising, it’s becoming more difficult for businesses to justify the expense of having a meeting with everyone in the same room. Luckily, with the advancement in cloud-based communications, it’s becoming easier for teams to collaborate from across the country.

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Topics: Integration

The 5 key things you should be getting from your IT department to keep your communications tech relevant

Posted by Freddie Potgieter on 01 May 2019 11:00:00 AM

Technology is evolving all the time and it is paramount that businesses keep up with the latest tech in order to remain relevant and one step ahead. But what many executives may not know is that the IT department of a company should play an important role in keeping communications tech relevant.

As technology continues to develop at an unprecedented rate, it is now more important than ever to be proactive when it comes to your communications strategy and technology. While you may think that this should all come from an executive level, it is imperative that your IT department plays an integral role. Here’s what you should be getting from your IT department in order to keep your communications technology updated and relevant.

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Topics: Collaboration Solutions

Ask the expert: How to change service providers | Move your Microsoft licence

Posted by Johnny Kromer on 24 Apr 2019 11:00:00 AM

Thinking of changing Microsoft Providers? Here is what you should know

In the old days, service providers used to get away with supplying licences and nothing more. The industry is starting to move away from that model to one where service providers are adding value to the licences. Customers themselves have become more discerning about the level of service they get with licences, which has become a primary reason for switching providers. The service provider needs to provide value and not just collect licence money. If your service provider is not adding value to the licences you are consuming, and are not matching your expectations, it might be time to switch.

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Topics: Microsoft Insights

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