Since the invention of the telephone, voice technology has exploded across the globe, changing the way that communication is viewed and used. With cloud technology now becoming commonplace amongst communication platforms, some are left wondering where voice fits into this modern mix.
Communication inventions, like the cellphone and, more recently, Siri and Alexa, have entirely changed the way voice technology is viewed and used by businesses and the public alike. Cloud communication is becoming commonplace, an offering expected by consumers, but it’s leaving some wondering where voice fits into the modern mix.